Shipping policy

Shipping Rates

We offer the following shipping options within South Africa:

  • Free Shipping on all orders over R5,000

  • Flat Rate Shipping of R100 on orders under R5,000

Shipping costs are calculated and displayed at checkout.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation notification with tracking details where applicable.

Delivery Timeframes

Estimated delivery times vary depending on your location:

  • Major cities: 2–5 business days

  • Outlying areas: 3–7 business days

Please note that delivery times are estimates and may be affected by courier delays or unforeseen circumstances.

Shipping Destinations

We currently ship within South Africa only.

Delays & Issues

FEIRI is not responsible for delays caused by courier partners, incorrect delivery details provided at checkout, or circumstances beyond our control.

Order Tracking

If tracking is available, it will be provided once your order has been shipped.

Contact Us

For any shipping-related questions, please contact us